Experienced cruise line sales representative skilled in customer service, persuasive communication, and emotional intelligence, seeking a customer service role.
Provided high-quality service focused on customer satisfaction on cruise ships.
Conducted sales activities on board cruise lines, building product and service knowledge.
Utilized persuasive speaking and active listening to address diverse customer needs.
Understood and responded to clients' emotions to enhance customer experiences.
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Adapted quickly to varied situations on the cruise environment, maintaining professionalism.