Trinity - Medical Assistant & Physical Therapy Assistant at Airport Urgent Care

Skilled in delivering compassionate, efficient care and assessments to diverse patient populations.

Proficient in assisting diagnostic procedures, equipment management, and clinical documentation.

Strong communicator, adept at patient education, team collaboration, and community relations.

Experienced in managing patient scheduling, staff training, and ensuring compliance with health standards.

Managed patient scheduling and coordinating follow-up appointments to enhance workflow efficiency. Administered pre- and post-patient care. Assisted in diagnostic procedures, ensuring equipment readiness and sterile environments. Conducted venipuncture, injections, urinalysis, and ECGs. Assisted providers with physical therapy treatments, therapeutic exercises, and range-of-motion (ROM) activities under clinical direction. Managed appointment scheduling, check-in/check-out, and insurance verification. Maintained infection control standards and HIPAA compliance. Provided patient education and ensured smooth patient flow in a high-volume urgent care setting. Supported patients with work-related injuries, post-injury rehabilitation, and return-to-work care. Performed patient intake, vital signs, and clinical documentation using EHR/EMR systems

Managed daily operations and trained new employees. Delivered exceptional customer service in a fast-paced environment. Supported auditing, organization, and team coordination

Strengthened leadership, communication, and multitasking skills. Supervised daily operations, ensuring compliance with health and safety standards. Trained and mentored staff on inventory management and customer service protocols. Managed inventory levels, minimizing waste while maintaining stock availability for customers. Collaborated with management to develop promotional strategies that increased sales performance