Toro - Welcome to CazVid!

Demonstrated experience with Software (Microsoft Office Package.

Assisted customers with enrollment in the Lifeline government assistance program and explained eligibility requirements., Reviewed and managed customer account status, plan details, and service usage., Provided technical support by troubleshooting issues related to mobile data, SMS, and voice services to restore connectivity.

Handle inbound calls to assist customers with hotel bookings through the Priceline platform., Provide tailored recommendations and upsell accommodations to meet customer needs and maximize revenue., Deliver excellent customer service by resolving inquiries efficiently and ensuring customer satisfaction., Consistently meet sales goals and maintain quality assurance standards in a dynamic, customer-focused environment.