Thandokuhle - Office manager

Demonstrated experience with Administrative support.

Demonstrated experience with Document management.

Demonstrated experience with Data capturing.

Demonstrated experience with Professional communication.

Demonstrated experience with Email etiquette.

Provided administrative and operational support to all staff members.. Managed confidential and sensitive documents provided by the Principal while maintaining professionalism and discretion.. Assisted with administrative duties including record keeping, filing, document management, typing and printing.. Captured learners results/data on to SA-SAMS and school records while maintaining a 99.8% data accuracy, minimising errors.. Assisted with scheduling, planning, and organising school-related activities and trips.. Warmly welcomed and helped individuals that needed assistance at the reception.. Compiled attendance report and submitted to the Departmental Head of Science at the end of each week.. Handled incoming calls with high profession and resolved 90% of enquiries on first call without assistance, additionally answered emails, maintaining a response time of under 40 minutes.. Ordered stationary and monitored stock levels to ensure the availability of teaching and office supplies.. Scheduled staff and parent meetings.. Created an effective examination invigilation schedule which reduce conflict between staff members by 99.9%.. Developed a 100% effective filing system that made documents easily accessible for staff members.

Designed and delivered engaging and curriculum-aligned lessons to support learner understanding and academic progress.. Created a positive, inclusive and respectful classroom environment that encouraged participation and learner confidence.. Incorporated interactive learning strategies and educational activities to increase learner motivation and engagement.. Developed tests, assignments and continuous assessments to assess learner performance and provided constructive feedback to support improvement.. Identified areas requiring additional support in the subject and introduced extra lessons for learners.. Promoted a safe and structured learning environment that supports both academic and personal development.. Participated actively in extracurricular activities and school initiatives.. Served as a member of the Sports Committee, supporting school sporting activities and events.