Skilled in beverage service, staff supervision, stock management, and ensuring food safety standards, with extensive experience in fast-paced and high-volume hospitality environments, including cruise ships and premium venues.
Delivered personalized guest experiences, ensuring high satisfaction levels in hospitality settings.
Led and managed teams up to 30 staff members, overseeing shifts, training, and operational performance.
Prepared and served beverages and cocktails, maintaining quality standards in diverse venues.
Managed stock control, cash handling, and order processing to ensure operational efficiency.
Cruise ship
Provided professional beverage service to international cruise ship guests., Prepared cocktails and beverages, promoted drink specials, upsold premium brands, maintained clean bar areas, and complied with hygiene and safety regulations.
Mabilo Investments (Pty) Ltd
Supervised staff shifts, delegated tasks, ensured safety compliance, managed stock and materials, opened and closed operations, and resolved workplace issues.
Montecasino Teatro
Supervised 10–30 staff members per shift, managed stock control, cash handling, staff training, and ensured smooth service during high-volume operations.
Yum Restaurants International (KFC)
Delivered fast and friendly customer service, processed orders and payments, maintained food safety standards, and supported team members during peak periods.
Grade 11
Civil Engineering & Building Construction
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