Shirley - Digital Marketing and Customer Service Professional with versatile experience

Quito, Pichincha, Ecuadoren

Managed multiple roles across customer service, sales, and digital marketing at Mueblería Rosita.

Developed and managed content for digital marketing campaigns, enhancing online presence.

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Resumen

Experienced in managing digital content, customer relations, and supporting accounting functions.

Logros Clave

Supported accounting functions at ADFINCONTT, gaining financial administration exposure.

Habilidades

Digital MarketingIntermediate

Created and managed content and campaigns to improve brand outreach.

Customer ServiceIntermediate

Provided assistance and maintained customer satisfaction in retail settings.

SalesBeginner

Acted in sales roles supporting product promotion and customer transactions.

Community ManagementBeginner

Engaged with online communities to foster loyalty and product awareness.

Accounting AssistanceBeginner

Supported financial processes in accounting roles at ADFINCONTT.

Idiomas

Spanish(Native)English(Intermediate)Ecuadorian Sign Language(Intermediate)

Experiencia

Accounting Assistant

ADFINCONTT

November 1, 2016 - May 30, 2019

Customer Service

Mueblería Rosita

Digital Marketing Consulting, Creator, Management and Content

Mueblería Rosita

2020 - 2021

Community Management

Mueblería Rosita

2020 - 2022

Sales

Mueblería Rosita

October 2023

Accounting Assistant

ADFINCONTT

September 1, 2023 - September 19, 2024

Educacion

“Pacific” Private School and College

“San Camilo” Private School and College

Bachelor in General Sciences

UNIVERSIDAD UTE

Diploma in Community Management Lettered Communication

ESPE UNIVERSITY

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Habilidades

Digital MarketingIntermediate

Created and managed content and campaigns to improve brand outreach.

Customer ServiceIntermediate

Provided assistance and maintained customer satisfaction in retail settings.

SalesBeginner

Acted in sales roles supporting product promotion and customer transactions.

Community ManagementBeginner

Engaged with online communities to foster loyalty and product awareness.

Accounting AssistanceBeginner

Supported financial processes in accounting roles at ADFINCONTT.

Idiomas

Spanish(Native)English(Intermediate)Ecuadorian Sign Language(Intermediate)

Experiencia

Accounting Assistant

ADFINCONTT

November 1, 2016 - May 30, 2019

Customer Service

Mueblería Rosita

Digital Marketing Consulting, Creator, Management and Content

Mueblería Rosita

2020 - 2021

Community Management

Mueblería Rosita

2020 - 2022

Sales

Mueblería Rosita

October 2023

Accounting Assistant

ADFINCONTT

September 1, 2023 - September 19, 2024