Experienced in managing customer inquiries, dispatch coordination, and utilizing diverse technical tools.
Provided travel assistance and handled customer inquiries effectively.
Strong ability to communicate clearly and reliably in remote and customer-facing roles.
Managed multiple dispatch requests and prioritized tasks in a remote assistance setting.
Proficient in Power BI, Tableau, Office 360, Salesforce, and digital advertising platforms.
Goal Airlines - Teleperformance
High School Diploma
Undergraduate
Professional certificate
Professional certificate
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Experienced in virtual appointment setting, dispatching, and customer care activities.
