Dedicated software engineer with over 5 years of experience developing scalable, efficient systems in the financial technology industry. Skilled in modern development practices, cloud environments, and collaborative project management.
Utilized JavaScript extensively in frontend and backend (Node.js) projects to build dynamic, responsive applications.
Implemented cloud solutions for deployment, scaling, and monitoring of applications across AWS services.
Applied Scrum and Kanban practices to manage project workflows, ensuring timely delivery and team collaboration.
Designed database schemas and optimized queries to support high-volume transaction processing systems.
SUPRODENT
Worked in the store selling Dental instruments and products, assisting people to inspect and purchase the products needed., Using the cashier.
Teleperformance
Customer service agent working with the communications company AT&T., Delivering coaching and developing people skills for the agents under my umbrella.
ResultsCx
Developing support to the advocates in need of it, developing people skills and delivering coaching to agents.
Humana Insurance
Improved and developed my customer service experience and knowledge in the health Insurance Business.
Bachelor in Science and Letters
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