Experienced in delivering comprehensive customer service and managing online communities with a strong background in technical support and administrative assistance. Skilled in multiple communication and productivity tools to ensure seamless user experiences.
Delivered empathetic and effective customer support with multitasking across communication channels.
Assisted users in resolving technical issues related to various software and communication tools.
Engaged with community members and managed projects aimed at fostering active participation.
Provided administrative support including appointment setting and back-office tasks.
TECH O.
WebHelp
Ibex Global
Oclinicals
Industrial Engineering
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Proficient in using Microsoft Teams, Slack, Zoom, Skype, Google Suite, and related tools for remote teamwork.
