Versatile professional with over a decade of expertise in personnel supervision, business growth strategies, and operational reporting within hospitality and logistics sectors. Skilled in digital tools, database management, and effective communication with international clients and suppliers.
Led staff management and team coordination in hospitality and logistics environments.
Developed strategies to improve business performance and operational efficiency.
Created management reports and managed database systems to support decision-making.
Proficient with Microsoft Office Suite, Power BI, and content creation for business documentation.
Caserío Restaurante Turístico
Personnel Supervision, Business Growth Strategies, Performance KPIs & Goal Setting, Purchase Supervision, Creation and presentation of management reports
Teleperformance
Contact and inform American service providers, Registration and management of requests from American suppliers
SG
Database Management, Creation of banners and preview graphic content, Expense Reconciliation, Teamwork
Administration
Certification in Organizational Psychology
Diploma in Business Strategy and Administration
Creative Thinking (Diplomado)
Logistics & Operations
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Managed requests and correspondence with American service providers and suppliers.