Experienced contact center professional with over 10 years in customer support, including 4 years working remotely, proficient in both inbound and outbound call operations.
Provided customer support and handled inquiries in a professional and timely manner.
Established and maintained effective home office environment for remote call center duties.
Effectively communicated with customers and team members in a call center environment.
Experienced in inbound and outbound call handling within contact center settings.
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