Dedicated professional with expertise in customer service, conflict resolution, and administrative support. Proven ability to enhance client satisfaction and streamline operations through effective communication and organization.
Applied effective communication skills in customer interactions and team coordination to ensure clarity and positive engagement.
Utilized problem-solving techniques to resolve customer complaints and manage disputes efficiently.
Organized schedules, coordinated meetings, and managed information flow to support administrative workflows.
Collaborated effectively with colleagues to achieve common goals in customer service and administrative tasks.
Ferreteria Central
Atención directa a clientes, Resolución de conflictos, Manejo de reclamos
Agrimensura Delgado
Organización de agendas, Coordinación de reuniones, Apoyo administrativo, Gestión del tiempo, Manejo de información confidencial
Licenciatura
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Displayed empathy in client interactions, improving relationship management and service quality.