Miguel - Customer Service & Sales Specialist with 4 years of BPO experience

Bogota, Bogota D.C., ColombiaRemotoen

Gained 4 years of experience in BPO industry, handling diverse customer service roles

Executed sales and technical support at OTD AMERICAS, enhancing customer satisfaction

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Dedicated BPO professional with 4 years of experience in customer care, retention, and technical support, with a proven ability to adapt across roles in the telecommunications industry.

Video Resume

Logros Clave

Progressed through roles in customer care, retention, and sales, demonstrating versatility

Habilidades

Customer ServiceIntermedio

Provided support and solutions to customers across multiple roles in BPO and telecom.

Sales SupportIntermedio

Performed sales activities and technical support to promote products and services.

Technical SupportIntermedio

Assisted customers with technical issues related to telecom services at OTD AMERICAS.

Communication SkillsAvanzado

Engaged effectively with clients and team members in support and sales roles.

Experiencia

Agent customer care - Customer service representative

FOUNDEVER-COLOMBIA

Retentions

ASURION-COLOMBIA

Sales and technical support representative

OTD AMERICAS (METRO BY T-MOBILE)

Educacion

CUN: CORPORACIÓN UNIFICADA NACIONAL DE EDUCACIÓN SUPERIOR

Administración turistica y hotelera

Mas candidatos en este campo

Descubre otros profesionales con experiencia similar

Rita

Customer Care Representative with 5 years in Customer Service

David, Chiriquí Province, Panama

Henry

Customer Service & Tech Support Specialist with 2+ years in Call Centers

Masaya, Masaya Department, Nicaragua

Hafiz

Customer Service & Call Center Agent with recent experience in inbound support

گوجرانوالہ, پنجاب, پاکستان

Este es mi perfilContactar a Miguel

Miguel - Customer Service &amp; Sales Specialist with 4 years of BPO experience