Michela - Customer Service & Support Specialist with Diverse Industry Experience

Engaged with clients via phone and email to address inquiries and resolve issues across different companies.

Effectively conveyed information and maintained positive interactions with clients and team members.

Applied analytical skills to troubleshoot customer issues and streamline service processes.

Proficient in Microsoft Office tools to prepare reports, correspondence, and manage documentation.

Planned and prioritized tasks to handle multiple customer service responsibilities efficiently.