Experienced in technical and customer support roles, with leadership experience in a high-volume support environment.
Provided customer support across various roles, ensuring clear communication and problem resolution.
Assisted clients with technical issues, troubleshooting hardware and software problems.
Supervised support teams, mentored new staff, and managed support workflows.
Demonstrated strong verbal and written communication in support and leadership roles.
Utilized various software tools effectively in support and administrative tasks.
Jollibee Food Corporation
Sitel
LWS Media
Atos PH
Sykes Asia
Acquire Philippines
Concentrix PH
Bachelor of Science in Information Technology
Bachelor of Science in Information Technology
Bachelor of Science in Information Technology
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