An experienced virtual assistant with over 8 years in customer and technical support, skilled in diverse communication channels and committed to continuous learning.
Handled inbound and outbound calls, chats, emails, and tickets to assist clients effectively.
Provided technical assistance, troubleshooting, and problem resolution for various issues.
Maintained and managed customer data to ensure accuracy and accessibility.
Demonstrated professionalism and clarity in verbal and written communication.
Actively seeks feedback and opportunities to acquire new skills.
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