Dedicated IT professional experienced in system maintenance, hardware diagnostics, solution implementation, and requirements gathering. Adept at supporting organizational IT needs efficiently.
Provided diagnostics, troubleshooting, maintenance, and equipment repair to maintain system reliability.
Documented, mapped processes, and assessed user needs to support IT project requirements.
Installed and configured operating systems, enterprise applications, and essential tools for daily operations.
Supported network configuration and office automation tasks to improve team productivity.
Triangulum
Managed system maintenance to ensure continuous workstation performance across the organization., Performed hardware diagnostics, repairs, and optimization to enhance equipment reliability., Installed, configured, and updated essential software., Led requirements-gathering sessions with internal...
High School Diploma
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Performed diagnostics, repairs, and optimizations to improve hardware and software performance.
