Dedicated professional with extensive experience in medical interpretation, healthcare administration, and customer service. Skilled in facilitating accurate communication across languages, managing medical billing and claims, and supporting remote organizational operations. Proven ability to...
Provided real-time verbal translation in medical, legal, and customer service domains, emphasizing linguistic and cultural accuracy.
Handled email management, calendar scheduling, data entry, and report preparation to support organizational operations remotely.
Responded to customer inquiries, managed complaints, and maintained excellent communication across various platforms.
Processed medical billing, analyzed records, and reviewed claims to ensure accuracy and compliance with healthcare standards.
VORACIOUS MIND
Provide comprehensive remote administrative, technical, and social media support, including email inbox management, calendar scheduling, and appointment coordination., Handle data entry, database maintenance, and digital file organization while preparing reports, presentations, and travel...
LANGUAGE SERVICES ASSOCIATES (LSA)
Facilitate real-time verbal communication between Limited English Proficiency (LEP) speakers and providers in English and Spanish, ensuring seamless interactions across medical, legal, and customer service settings., Accurately interpret and convey critical information while maintaining...
PROPIO
Facilitate real-time verbal communication between Limited English Proficiency (LEP) speakers and providers in English and Spanish, ensuring seamless interactions across medical, legal, and customer service settings., Accurately interpret and convey critical information while maintaining...
BACHELOR’S DEGREE
ASSOCIATE’S DEGREE
HIGH SCHOOL DIPLOMA
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Scheduled and posted social media content, created newsletters, and supported communication strategies.
VOYCE
Facilitate real-time verbal communication between Limited English Proficiency (LEP) speakers and providers in English and Spanish through both over-the-phone (OPI) and video remote interpretation (VRI)., Ensure seamless interactions across medical, legal, and customer service settings by...
HRMD MANAGEMENT COLOMBIA
Managed and administered resources across the Customer Service, Billing, and Collections departments, with a focus on data analysis, medical billing, medical interpretation services, and customer care., Leveraged various electronic health record (EHR) systems and Microsoft Office tools, including...
TELEPERFORMANCE COLOMBIA
Respond to all customer inquiries., Provide excellent customer service by being a good listener., Work with confidential customer information, while treating it sensitively., Aim to resolve issues on the first interaction by being proactive, patient, and understanding., Keep a constant knowledge...
