María - Customer Support Specialist with 5+ years in telecommunications and banking

Delivered support and troubleshooting for diverse customer needs in banking and telecommunications.

Managed social media accounts and created content to engage audiences and generate sales leads.

Handled network and app/online banking technical issues to ensure customer satisfaction.

Conducted sales activities for smart devices and connectivity solutions, supporting revenue growth.

Used social media platforms to generate leads and close sales., Provided customer service before, during, and after delivery., Managed basic credit checks and coordinated logistics., Managed social media accounts and created engaging content for digital platforms.

Assisted international clients with billing, payments, and account setup., Handled technical issues related to network connectivity., Specialized in sales of smart devices and connectivity solutions.

Delivered bilingual support for U.S.-based banking customers., Specialized in fraud reports, credit limit increases, and app/online banking troubleshooting., Communicated clearly with clients via phone and digital channels., Adapted quickly to evolving policies and tools in a high-volume support...