Dedicated professional with extensive experience in quality management, safety protocols, team coordination, and language training. Proven ability to enhance operational efficiency and ensure compliance across diverse sectors.
Extensive experience ensuring organizational adherence to ISO standards and quality management systems.
Proficient in developing safety procedures, conducting workplace audits, and incident reporting.
Skilled in leading cross-functional teams, staff training, and performance management.
Strong ability to deliver effective English language instruction tailored to professional needs.
Forestal “Alfa”
Implemented and monitored industrial safety policies and standards., Supervised placement and functionality of fire safety equipment and first aid resources., Advised the Health and Safety Committee, supporting regulatory compliance., Drafted and updated safe work procedures to minimize workplace hazards.
Universidad Politécnica de Durango
Oversaw adherence to the university’s quality management system aligned with ISO standards., Led staff recruitment, onboarding, and performance evaluations., Coordinated English language academic programs and student support services., Conducted translation and interpretation between English and Spanish for institutional documents.
Universidad Tecmilenio
Delivered remote English instruction to professional adult learners., Tailored communication strategies to align with workplace contexts.
Teleperformance (Client: Aero Mexico Airline)
Bachelor of Science
Master’s Degree
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