Customer service professional experienced in client support, billing, and complaint management across telecommunications and branding sectors.
Delivered support and assistance to clients in telecommunications and branding industries, ensuring customer satisfaction.
Provided basic technical assistance and troubleshooting for clients in a call center environment.
Handled billing issues and appointment re-scheduling for service clients.
Managed and resolved customer complaints and inquiries through Pqrs processes.
RAC TELEFONICO ATENTO
Atención al cliente, Pqrs, Soporte técnico
EMBAJADOR DE MARCA OUTSOURCING
facturación, Pqrs, Reagendamiento de visitas
GRADO SECUNDARIA
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