Lizzi - Data Analyst with 4 years of experience in healthcare analytics

Performed complex data analysis to uncover trends and inform strategy.

Written and optimized SQL queries for data extraction and management.

Created dashboards and visual reports using tools like Tableau to communicate findings.

Applied statistical techniques to interpret data and validate results.

Provided assistance of interpretation services to people with low knowledge of the English language, mostly in the health area, such as medical procedures, instructions for procedures, scheduling appointments, regular visits and follow-ups., Provided the assistance needed to the other party that was English spoken only, allowing both to have a complete comprehension of their conversation.

In charge of the teaching and learning of the English language on Basic, Intermediate, Advanced and Superior levels in virtual and in-person classes., Weekly evaluations to the students according to their improvement, monthly evaluations application and at the end of each level.

Customer Service. Answer receiving calls from the clients with issues about a product/service, helping with the resolution of the issue., Sales. Answer receiving calls from the clients with issues finding a product or website problems, advice the customer to find the best to their needs, process the sale., Dispatcher. Supervising the correct application and dispatch of orders to the technicians who will take care of them, apply/omit emergencies on the valid orders, contact technicians to ensure the proper service towards the order assigned.