Karen - Sales Professional with 10+ years in retail, gaming, and FMCG sectors

Provided high-level support and negotiated customer needs across retail and gaming environments, fostering loyalty and satisfaction.

Developed and implemented sales plans, analyzed trends, and guided teams to achieve sales objectives in diverse industries.

Managed accounts receivable, payments, and collections, ensuring accuracy and compliance in fast-paced environments.

Analyzed sales and inventory data to inform promotions and retail strategies, utilizing tools like Excel and QuickBooks.

Provided product and process training to retailers and new sales staff, enhancing knowledge and compliance.

Assist Senior Manager Field Sales, in developing territory profile strategies, including prospecting for new retailers and channel development, in order to boost sales and coverage, Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in...

Manage the retail data for all banners in the assigned territory, Train and Guide new sales representatives, Analyze sales and marketing data to determine the most effective sales and marking techniques., Develop innovative sales strategies to increase sales within the assigned territory, Ensuring...

Prepare customer invoices monthly, apply adjustments as required and organize the mailing of the invoices, Record customer electronic payments: record electronic credit card payments; record payments by EFT; process on-line payments, Record customer non-electronic payments, Prepare deposits for...

Generate the Progress draw for each project and summit invoices to Project Managers and Engineers at month end, Review calculation costs of all projects with Project Managers every end of the month such as, equipment rentals, tool expenses and all electrical and mechanical materials, Ensure all...

Responded to customer concerns in an effective and timely manner fostering repeat business, Provided excellent customer service while following the company policies and procedures, Maintained exceptional working knowledge of the company products and services achieving customers’ confidence and...

Entered purchase orders using Visual Manufacturer Software, Proficiently logged and entered work orders, labour tickets and issues pertaining to production always meeting deadlines, Created and printed weekly production schedule using excel; ensure no duplication of orders and sufficient supplies...