Julio - Customer Support Specialist with 5+ years in tech industry

Bogotá, Bogotá D.C., ColombiaRemotoen

Accumulated over five years of experience in customer support and technical support roles

Demonstrated ability to handle customer inquiries and resolve issues effectively

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Resumen

Experienced customer and technical support agent from Bogotá, Colombia, with over five years of dedicated service in resolving customer issues and providing technical assistance.

Video Resume

Logros Clave

Consistently applied customer-centric approach to improve satisfaction levels

Habilidades

Customer ServiceIntermediate

Managed customer inquiries, provided solutions, and maintained customer satisfaction.

Technical SupportIntermediate

Troubleshot technical issues and supported client technical needs efficiently.

Communication SkillsIntermediate

Effective in conveying information clearly and engaging with customers professionally.

Problem SolvingIntermediate

Identified customer issues and worked towards resolution within support processes.

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