Juan - Bilingual Medical Interpreter with 3+ years in healthcare and customer support

Mexico City, Mexico City, Mexicoen

Provided accurate and culturally sensitive interpretation in medical and legal contexts, ensuring compliance with HIPAA and internal standards.

Documented and prepared detailed reports on interpretation activities, demonstrating attention to detail and professionalism.

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Resumen

Dedicated professional with extensive experience in medical and customer service interpretation, blending linguistic skills with technical proficiency to support sensitive and complex interactions.

Logros Clave

Supported clients in customer service environments by managing diverse situations from order creation to complaint resolution.

Habilidades

Medical InterpretationAdvanced

Performed interpretation during medical consultations, ensuring clarity and confidentiality.

Customer ServiceIntermediate

Supported client needs and resolved issues effectively in a bilingual support role.

Reporting and DocumentationIntermediate

Prepared detailed reports and managed documentation with precision and compliance.

Technical SkillsAdvanced

Proficient in MS Office Suite, Zoom, and CRM software for effective communication and data management.

Idiomas

Español(Nativo)

Experiencia

Intérprete Español/Inglés (contrato independiente de corto plazo)

KonnectCX

Diciembre 2024 - Febrero 2025

Interpretación precisa y culturalmente sensible en inglés y español durante las videollamadas entre especialistas médicos y sus pacientes., Cumplimiento de las normas HIPAA e internas para garantizar la confidencialidad y privacidad de la informacion sensible de los pacientes., Capacitación...