Juan - Welcome to CazVid!

Demonstrated experience with Talent Acquisition & Recruitment.

Demonstrated experience with Candidate Sourcing & Screening.

Demonstrated experience with Interview Scheduling & Coordination.

Demonstrated experience with Onboarding & New Hire Documentation.

Sourcing and identifying qualified talent aligned with current job openings., Leveraging various recruitment platforms, social media channels, and multiple Applicant Tracking Systems (ATS) to proactively find and manage suitable candidates., Screening, conducting initial interviews, and overseeing the end-to-end recruitment process from talent identification and engagement to offer coordination and onboarding., Collaborating closely with the recruitment team to ensure a streamlined and effective hiring experience for both clients and candidates.

Delivering exceptional customer service in English, ensuring a high level of client satisfaction., Efficiently resolving inquiries related to medical billing and providing clear, detailed explanations of health insurance policy benefits., Addressing customer concerns with empathy and accuracy, contributing to a positive member experience.

Handling inbound calls from Canadian customers, efficiently addressing inquiries and concerns, and providing personalized solutions related to the company’s products and home appliances (Best Buy)., Troubleshooting technical issues, guiding customers through product features and usage, processing service requests or returns, and ensuring a high level of customer satisfaction through clear communication and effective problem-solving.