Juan - Hospitality Professional with 5+ years of customer service experience

Provided guest relations and handled customer needs across hospitality settings.

Supervised staff, coordinated operations, and maintained service standards.

Collaborated effectively with team members to ensure guest satisfaction.

Managed high-pressure situations in hospitality and safety operations.

Responsible for bar operation and administration., Check and control of inventories., Customer Service and guest order taking., Ensure guests need satisfaction.

Sea Trips and excursions organizer., First Aid and Boat safety Trainer., Ensure Safety of the Boat and guests need satisfaction.

Responsible for restaurant operation, staff timings and scheduled, customer care and guest needs satisfaction.