Enthusiastic and dedicated customer service professional experienced in retention, interpretation, and healthcare redetermination processes. Eager to leverage diverse skills to enhance customer satisfaction and operational efficiency.
Delivered customer support at Amazon, resolving inquiries and ensuring customer satisfaction.
Worked on customer retention efforts at Vivint, focusing on client engagement and loyalty.
Provided interpretation services, facilitating communication and understanding across language barriers.
Handled Medicaid redetermination cases, gaining experience in healthcare and administrative procedures.
Amazon
vivint
Middle School
High School
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Addressed challenges such as coordinating deliveries and managing multiple dispatch requests.
