Jose - Business Administrator with Customer Retention & Sales Experience

Applied in client interactions at Alorica and Square to ensure high satisfaction and tailored solutions.

Ensured accuracy and reliability of information for financial products at Transunion.

Sold devices, plans, and restaurant systems, understanding customer needs and providing tailored solutions.

Communicated effectively with customers and clients to understand needs and explain product benefits.

Responsible for selling SIM cards, phones, and plans., Focused on customer retention, ensuring that clients did not cancel their services., Understanding customer needs, providing tailored solutions, and maintaining a high level of customer satisfaction.

Responsible for verifying information for insurance policies and mortgages., Ensured the accuracy and reliability of data, which was crucial for the approval and management of these financial products., Required a keen eye for detail and a strong commitment to maintaining high standards of integrity and accuracy.

Responsible for selling systems for restaurants, including cash registers and contactless payment devices, as well as plans., Understanding the specific needs of restaurant owners, providing them with tailored solutions, and ensuring seamless integration of these systems into their operations., Required a strong knowledge of the products and excellent customer service skills to help clients optimize their business processes.