José - Sales and Customer Service Agent with 8 years in BPO industry

Ciudad de México, Ciudad de México, MéxicoRemotoen

Gained extensive experience across customer service, collections, and sales roles in BPO.

Handled financial stocks, tech support, and timeshare sales, demonstrating versatility.

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Resumen

Experienced BPO professional with 8 years in customer support, sales, and collections across financial and legal sectors.

Created leads for a law firm and maintained proficiency in Excel and PowerPoint.

Customer ServiceAdvanced

Provided customer support and resolved queries effectively across various industries.

SalesIntermediate

Engaged in sales activities including timeshare and legal leads creation.

CollectionsIntermediate

Managed collections for financial and timeshare accounts, ensuring payment follow-up.

Technical SkillsIntermediate

Experienced with Excel, PowerPoint, and basic IT support, including communication with Bitwin.

Bilingual CommunicationAdvanced

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