Experienced in master data analysis, team supervision, and financial processing across global organizations.
Applied data analysis skills in maintaining and analyzing master data for global regions.
Supervised and coordinated workloads for teams of up to 10 associates in finance and AP departments.
Managed accounts payable processes, invoice handling, and process improvements using SAP and other systems.
Participated in quality assurance initiatives for call center operations and platform supervision.
Lonza
Global Master Data Analyst for America and Europe region, Full analysis for vendor domain, customer, intercompany
Teleperformance
Call center agent quality assurance process for Viasat customer, Coordination with US corporate office for quality parameters
Uber
Business Administrator for platform, Coordinated weekly payments and general supervision related to the specific job task
British American Tobacco
Supervised 7 associates (4 Tier I, 2 Tier II, 1 Senior), Coordinated daily workload and assigned priorities and projects, Completed and reviewed daily productivity, Managed vacation planning, monthly meetings, 1:1 sessions, interviews, and annual GPS
Bachelor
Diploma
High School Diploma
Technical college
Windows XP Computer Packages
Advanced Technical English
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Kimberly Clark
Served as analyst accounts payable, Received bills/invoices and income through SAP (NON PO and PO invoice) system, Resolved issues related to coding or PO that prevented posting invoices in SAP, Interacted with providers/internal or external customers to resolve pending cases
Latam Health Solution
Answered inquiries and resolved cases for companies associated with health plans
