Jorge - Customer Service Specialist with diverse support and sales experience

Ciudad de México, Ciudad de México, MéxicoRemotoen

Gained comprehensive customer service experience across multiple domains including financial services and tech support during tenure at Verizon.

Expanded skill set to include cross-selling and retention strategies within a dynamic customer service environment.

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Resumen

Experienced in providing comprehensive customer support, including technical assistance, financial services, and sales support at Verizon.

Learned and applied knowledge in multiple areas relevant to customer support, demonstrating adaptability and broad expertise.

Customer ServiceIntermediate

Provided support and assistance to customers across various sectors, ensuring satisfaction and issue resolution.

Tech SupportIntermediate

Assisted customers with technical issues related to products and services, resolving inquiries effectively.

Financial ServicesIntermediate

Handled financial inquiries and processes, contributing to customer understanding and resolution.

Cross Selling & RetentionBeginner

Engaged customers in cross-sale opportunities and retention efforts to enhance service value.

Communication

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