Call center specialist with over 12 years of experience in sales, customer service, appointment setting, and campaign management across multiple industries including media, real estate, solar, and insurance, based in Santiago de Cali, Colombia.
Performed direct sales of products like DirecTV, Dish Network, and insurance benefits, engaging with clients via calls.
Resolved customer inquiries and issues for clients in hospitality, real estate, and technical service sectors.
Scheduled appointments and coordinated client calls for real estate, solar, and insurance services.
Participated in and managed telecommunications campaigns involving product pitches and property inquiries.
PROGRESO Y DESARROLLO CALL CENTER
SALES AGENT, CALL CUSTOMERS AND SELL ADVERTISING GUIDELINES FOR A PUBLIC MAGAZINE.
SUTHERLAND GLOBAL SAS AIRBNB CAMPAIGN
CUSTOMER SERVICE, RECEIVE CALLS FROM CLIENTS AND SOLVE SITUATIONS.
LUBAPTHEL
CAPTURE PROPERTIES, RECEIVE INBOUND CALLS FROM A DIALER AND ASK KEY QUESTIONS TO CLIENTS THAT THEY WANT TO SELL THEIR PROPERTIES.
PGC COMERCIAL
SALES AGENT, CALL THE INSURANCE BROKER AND OFFER THEM THE BENEFITS THAT WE HAVE FOR THEM TO COME IN WORK FOR OUR COMPANY.
ROTC TRAINING SERVICE
TECHNICAL IN SYSTEMS
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Communicated effectively in call center environments, fluently handling client conversations across different industries.
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