Experienced call center professional with nearly 20 years supporting US customers in sales, collections, technical support, and customer service across financial, medical, and technical sectors.
Provided high-quality support and communication for customers in call center settings.
Engaged in selling services and products, enhancing sales performance in high-pressure environments.
Assisted customers with technical issues related to networking and software support.
Handled collections processes, working with financial accounts and recovery strategies.
Supported US clients with fluent communication in English, managing diverse customer needs.
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