Detail-oriented data analyst with 4 years of experience supporting data-driven decision-making in business contexts.
Utilized statistical techniques and tools like SQL and Excel to interpret complex datasets.
Created dashboards and reports using BI platforms such as Tableau and Power BI.
Developed scripts in Python to automate data collection and cleaning tasks.
Worked with marketing, sales, and IT teams to identify data needs and deliver actionable insights.
American Airlines
Customer Service Skills, Check in and gate area, Logistic, Administrative and software skills.
Seguridad Privada Alfa S.A.S
Customer Reception, Human resources procedure (Recruiting and Selection), Preparation of weekly reports., Social media/management.
Duke's Fotografía
Customer Service, Translate information, Verify payments about the photos services.
RAM BPO
Customer/Support Service, Logistics and Supply chain, Interpreter/Translator and Microsoft Office, Magaya Software knowledge.
Business Management
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