View Heydi's professional profile on CazVid.
Demonstrated experience with Active listening.
Demonstrated experience with Teamwork.
Demonstrated experience with Adaptability.
Demonstrated experience with Time Management.
Demonstrated experience with Customer Service.
TALLER MECANICO “ EL BURRICON”
Provided professional front-desk support, greeting and assisting clients in person and over the phone., Scheduled appointments and coordinated daily calendars, Performed data entry and maintained accurate records
PROPROFIT “GUESS” COMPANY
Handled inbound customer service calls in a high-volume call center environment, Assisted customers with orders, returns, exchanges, and account inquiries, Resolved customer issues efficiently while meeting quality and performance standards, Documented interactions accurately in internal systems
ODONTOLOGY DENTAL CLINIC
Provided bilingual (English and Spanish) customer support to patients, Worked under pressure in a high-volume clinical setting, Collaborated with staff to ensure excellent patient experience
ACCESS CONTROL SECURITY
Explained product features, benefits, and promotions clearly to customers, Worked under pressure to meet sales and customer satisfaction goals, Assisted customers with service plans, contracts, and installation scheduling
NICE2CHAT “THE MILLION ROSES”
Provided bilingual (English/Spanish) support to customers with orders, assisted customers with orders, returns, exchanges, and account inquiries, Managed deliveries, order processing, and scheduling efficiently, Ensured excellent customer satisfaction through problem-solving and professional service
Technician in Support and Maintenance in Computer Services
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