Herson - Customer Service & Appointment Scheduling Specialist with Bilingual Skills

Managua, Managua Department, Nicaraguaen

Provided professional customer service to patients in a medical and dental clinic.

Scheduled medical and dental appointments efficiently.

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Resumen

Bilingual customer service agent with experience in appointment scheduling and team support within healthcare settings.

Logros Clave

Supported new agents during company integration processes.

Habilidades

Customer ServiceIntermediate

Handled patient inquiries and provided support in a healthcare environment.

Appointment SchedulingIntermediate

Managed scheduling for medical and dental appointments ensuring accuracy and efficiency.

Bilingual CommunicationIntermediate

Communicated effectively with patients in both English and Spanish.

Team SupportIntermediate

Assisted in onboarding and supporting new team members to ensure smooth integration.

Idiomas

Inglés(C1)

Experiencia

Agente bilingüe en servicio al cliente y agendador de citas médicas

Landterra

Agosto 2023 - Septiembre 2025

Servir y atender de manera profesional a pacientes de una clínica médica y dental., Agendar citas, tanto médicas como dentales., Manejar el producto de la campaña de forma eficiente., Soporte para nuevos agentes que se iban integrando a la empresa.