Experienced data analyst specializing in financial data interpretation, visualization, and reporting.
Applied statistical methods to interpret complex data sets in finance.
Utilized SQL for data extraction, cleaning, and analysis from relational databases.
Created dashboards and visual reports to communicate insights effectively.
Developed complex spreadsheets and macros to automate data reporting tasks.
Found ever
Complaints about transactions, Fraud report, Card changes due to damage or loss, increase in line of credit, Help on virtual cards
Villas del Gayabo
Assign weekly work role, Reservations and guest service logistician, Billing reports to accounting, Project elaboration, Vaccination and medication control for rescued dogs, Personnel management, Purchase responsible, Generating reports
Clinic Montserrat
permit process, purchase and inventory of inputs, assistance in whatever is needed, medical appointments
San Rafael Arcángel
Patient entry into the system, quotes, prepare inpatient records, inbound calls, collections, international insurance management for patient care
High school diploma
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Built models to support financial forecasting and risk analysis.
Hotel Rio Perdido
Event coordination, Assistance to management with reports, maintenance of management email account, etc., Assistance to reports for the Board of Directors., Collaboration in the operations area in hotel inspections., Transfer and delivery of rented vehicles., Cooperation with different areas: Accounting, reception and Rooms.
Hotel Riu Guanacaste
Maintain a high level of efficiency among reception staff., Handle guest problems and complaints with courtesy and tact., Assign duties to front-office staff members., Assign weekly shifts., Hire new employees., Periodically review the performance of each staff member., Define reservation and quota establishment policies., Welcome important guests., Follow up with VIP clients, Honeymoons, Anniversaries, Weddings, among others., Coordinate together with rooms their availability for Check In., Follow up on reports of breakdowns, rooms blocked for pre-assignments, if necessary, carry out supervision in rooms., Provide support during night auditor hours., Direct supervision of customer satisfaction.
Hotel Riu Guanacaste
Reception and customer service, Follow up with VIP clients, Honeymoons, Anniversaries, Weddings, among others, Follow up on reports of breakdowns, rooms blocked for pre-assignments, if necessary, carry out supervision in rooms., Provide support during night auditor hours., Direct supervision of customer satisfaction., Training of staff and supervision of all services of said department., Preparation of budgets, control of shifts and the work of the reception and administration departments, as well as control and economic study of the same.
Hotel Riu Guanacaste
Customer Service., Archive., Bureaucratic management, budgeting, control of shifts and the work of the reception and administration departments, as well as control and economic study of the same.
