Experienced BPO agent with expertise in customer service, sales, and data management, committed to delivering quality work remotely.
Provided frontline support and maintained client satisfaction in BPO environments.
Utilized sales experience to engage clients and promote products or services effectively.
Handled spreadsheets with formulas, calculations, and percentages to support data analysis and reporting tasks.
Managed responsibilities related to Deaf community, enhancing inclusive communication and support.
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