Experienced customer service and sales professional with hands-on experience in operations supervision, customer support, and sales strategy development across e-commerce and service sectors.
Handled customer inquiries and complaints to ensure satisfaction and issue resolution.
Built and implemented sales strategies to meet targets and promote products.
Supervised shift operations, managed inquiries, and guided order processes.
Utilized Excel, Word, PowerPoint, and Google Sheets for daily tasks and reporting.
DoorDash
Answered all Dasher inquiries during their shift, Helped with delivery instructions, Provided payments information
Angie's List
Offered benefits about the company’s product to customers, Developed and built sales strategies to achieve sales targets
Walmar[link hidden]
Resolved customer complaints, Guided customers in placing orders, Processed refunds, replacements, or returns
High School
English Program for International Communication
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