Dedicated healthcare assistant with expertise in medical records, interpretation, and patient engagement. Skilled in compliance, communication, and organizational development, aiming to improve healthcare delivery and employee well-being.
Ensured accuracy, confidentiality, and compliance in managing health records and insurance claims.
Provided bilingual interpretation services during healthcare consultations to facilitate clear communication.
Assisted patients and providers via phone and in-person, addressing inquiries and coordinating care.
Designed and implemented workplace health initiatives, training programs, and performance evaluations.
Blue Cross and Blue Shield Association / VIRTIX Health
Managed patient health records ensuring accuracy, confidentiality, and compliance with HIPAA regulations., Assisted with insurance claim processing., Responded to patient and provider inquiries regarding medical records while safeguarding sensitive information., Coordinated record transfers...
MARTTI US / Bilingual
Provide accurate real-time interpretation between healthcare providers and Spanish-speaking patients., Ensure clarity in medical consultations, procedures, and patient instructions to enhance care outcomes., Maintain confidentiality and comply with HIPAA regulations.
Los Angeles Care - L.A. Care / Teleperformance
Provided assistance to patients and legal representatives regarding healthcare services., Coordinated patient referrals and clinical case management., Supported users in managing emotional and psychological concerns related to healthcare access.
Bachelor’s Degree
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