Experienced in resolving customer issues related to documentation, insurance, and payments within call center environments, with a focus on client satisfaction.
Provided support to customers, helping resolve their issues with documents, payments, and registrations.
Handled various customer problems such as driver license, vehicle registration, and insurance claims.
Effectively communicated with clients to understand and address their needs in a call center setting.
Assisted drivers from the United States and Canada, demonstrating some familiarity with cross-cultural communication.