Passionate software developer with 5 years of experience in building web applications, skilled in both front-end and back-end development.
Utilized JavaScript extensively for front-end development in various web applications.
Built responsive user interfaces and components using React.js framework.
Developed server-side logic and RESTful APIs employing Node.js environment.
Designed and maintained relational databases supporting application data storage.
Teleperformance
MANAGED HIGH-STRESS SITUATIONS EFFECTIVELY, MAINTAINING PROFESSIONALISM UNDER PRESSURE WHILE RESOLVING DISPUTES OR CONFLICTS.
Majorel
RESOLVED CUSTOMER COMPLAINTS WITH EMPATHY, RESULTING IN INCREASED LOYALTY AND REPEAT BUSINESS.
Santa Maria de Fátima
MANAGED CLASSROOM BEHAVIOR EFFECTIVELY, CREATING A POSITIVE LEARNING ATMOSPHERE CONDUCIVE TO ACADEMIC SUCCESS., SUPPORTED CLASSROOM MAINTENANCE AND UPKEEP, ORGANIZING BOOKS, AND MATERIALS.
Plaza Vea
GREETED CUSTOMERS ENTERING STORE AND RESPONDED PROMPTLY TO CUSTOMER NEEDS., WELCOMED CUSTOMERS AND HELPED DETERMINE THEIR NEEDS., WORKED FLEXIBLE SCHEDULE AND EXTRA SHIFTS TO MEET BUSINESS NEEDS.
Associate of Science
English Language
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Managed source code versions and collaborated with team using Git repositories.
Burguers King
EXHIBITED EXCELLENT COMMUNICATIONS AND CUSTOMER SERVICE RELATIONS SKILLS., DEVELOPED STRATEGIC PLANS AND INCREASED PRODUCTION, PRODUCTIVITY AND CUSTOMER SERVICE., MANAGED CONCIERGE TEAM, ENSURING CONSISTENT DELIVERY OF EXCEPTIONAL CUSTOMER SERVICE.
