Customer Service Representative buscando nuevas oportunidades
Experiencia demostrada en Customer service.
Experiencia demostrada en Effective problem-solving.
Experiencia demostrada en Teamwork and collaboration.
Experiencia demostrada en Adaptability and learning.
Experiencia demostrada en Active listening.
Foundever - San Salvador, El Salvador
Assisted customers via chat in Spanish Managed hotel, flight, car rental, and activity reservations Resolved customer issues and provided timely solutions Maintained high-quality service in a fast-paced enviroment
Ubiquity Global Services
Assisted customers with telecom payments (AT&T and Telcel Mexico) Reactivated services and resolved biling issues Processed refunds and handled sensitive information securely Escalated fraud cases and submitted reports to appropriate departments
High School Diploma Graphic Design
Intensive English Course
Marketig Degree
Marketing Studies
High School Diploma
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