Experienced customer service representative with proven ability to resolve issues and educate clients.
Applied problem-solving and communication skills to assist customers effectively.
Addressed product and carrier issues by diagnosing problems and providing solutions.
Communicated clearly and empathetically with customers, explaining procedures and resolving concerns.
Educated customers about products and company procedures to enhance their experience.
Alorica
Determining product availability, Resolving carrier issues, Offering assistance, Providing estimates, Educating customers about company procedures
Marketing Expert
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