Emilys - Call Center Agent with versatile customer service and administrative skills

Medellín, Antioquia, Colombiaen

Managed agenda follow-up and document review at Atlantic BPO and Servicontacto.

Ensured proper document adequacy checks and organized file control processes.

Publicado en CazVid

Resumen

Experienced call center agent skilled in agenda management, document review, file control, and social media handling, with a focus on delivering quality support and organizational assistance.

Logros Clave

Gained experience handling social media management, indicating broad communication skills.

Habilidades

Customer ServiceIntermediate

Provided support and follow-up in call center environments, ensuring client satisfaction.

Administrative TasksIntermediate

Handled agenda management, document review, and file control responsibilities.

Social Media ManagementBeginner

Managed social media accounts, developing basic skills in digital communication.

Idiomas

Inglés(semibilingüe)

Experiencia

Agente de Call Center

Atlantic BPO

28 de abril de 2022 - 15 de junio de 2023

Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo

Call Center

Servicontacto

Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo

Educacion

IE Ambientalista

Bachiller

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