View Dodai's professional profile on CazVid.
Demonstrated experience with Data cleaning and preprocessing.
Demonstrated experience with Data visualization.
Demonstrated experience with Data sorting and data interpretation.
Demonstrated experience with Strong writing.
Safaricom Shop
Handle customer complaints, Provide appropriate solutions and alternatives within the time limits, Follow up to ensure resolution, Keep records of customer interactions, Process customer accounts and file documents, Follow communication procedures, guidelines and policies
Zuku
Performed face-to-face marketing, Expanded a network of new clients, Directed client demands to customer care service center for correction, Provided clients with information on the company offers and promotion packages, Sold internet packages to clients, Linked customers with Zuku technicians who needed technical help
Just Bytz Restaurant
Accepted payment methods including employing a point of sale (POS) system for purchases, Handled credit card transactions, Received cash payments and issued change, Used a cash receipts register, Spoke with clients and offered support to other restaurant workers as required, Welcomed customers and assisted with client service issues
Beacon of Hope
High School Certificate
Certificate in Data and Analytics
Bachelor of Commerce
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Demonstrated experience with Editing and proofreading.
Performed messenger duties and various office manual works including cleaning, printing, and making deliveries, Maintained files and answered phone calls, Welcomed visitors and directed them to relevant departments
