Dedicated project management professional with over 8 years managing large-scale infrastructure projects. Proven ability to coordinate diverse teams, control budgets, and deliver high-quality results on schedule.
Oversaw complex projects ensuring on-time delivery, budget adherence, and quality standards.
Managed project budgets, tracked expenses, and optimized resource allocation to prevent overruns.
Facilitated effective communication among clients, teams, and vendors, ensuring alignment on project goals.
Identified potential project risks, developed mitigation plans, and monitored for issues during execution.
National University of Colombia
Document management and organization of university administrative processes, Preparation of income and expense reports for projects, Payment processing, General administrative support
Concentrix
Provided specialized support for Capital One, one of the leading banks in the United States.
24/7 intouch
Specializing in customer service for Airbnb, Promoted three times, providing increasingly specialized and exclusive support
Teleperformance
Provided personalized support to customers in English via phone and chat, Assisted customers in identifying and selecting Apple products and services
High School Graduate
Technical High School Graduate with a Specialization in Commerce
Foreign Language Reinforcement
Psychology
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