Dedicated professional with over two decades of experience in language education and customer support, with international exposure and multilingual skills.
Conducts English lessons for diverse learners, developing curricula and ensuring comprehension.
Handles customer inquiries and complaints efficiently at Fortele Performance for major e-commerce clients.
Facilitates effective communication across English and Spanish in multicultural environments.
Gained international experience living and working in the U.S., England, and Colombia.
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Adjusts teaching and customer service approaches based on varied cultural contexts.
