Dedicated billing specialist with extensive experience in customer service, administrative support, and team collaboration. Proven ability to manage invoicing, address client issues, and contribute to operational efficiency across diverse roles.
Handled customer inquiries and suggestions professionally, ensuring quality service delivery.
Provided administrative tasks support to ensure efficient office operations at SIMPLEX.
Utilized verbal and written communication skills to assist customers and support team collaboration.
Addressed and resolved client questions related to invoicing and billing at PARTNER HERO.
PARTNER HERO
The duties and responsibilities of a Billing Specialist include sending invoices and account updates to clients, receiving, sorting, and tracking incoming payments, addressing and resolving client questions and issues relating to invoices, and providing regular, accurate reports of billing data.
SIMPLEX
Provides administrative support to ensure efficient office operations
STARTEK
Collaborated with team members to develop best practices for consistent customer service delivery
ALLIED GLOBAL
Handled customer inquiries and suggestions courteously and professionally
Bachelor of Science
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Used CRM tools to track payments, manage customer data, and facilitate administrative tasks.
